In today’s hyper-competitive business climate, it’s important to stay lean and efficient while providing the best customer experience possible. Any expense you incur should be for products or services

The doctor’s time is a medical practice’s most precious commodity. Using your support staff and business associates, such as your answering service, wisely to maximize the amount of

Starting off staff meetings with a teambuilding game can get meetings off to a positive start, loosen everyone up, and get their creative juices flowing. Offering medical and

Recent high-profile security breaches continue to make protection of consumer data a hot issue. While HIPAA guidelines have been established for the healthcare sector, there are currently no

Technology has become so sophisticated that you can do your grocery shopping, sign up for car insurance and check out a library book without ever leaving your recliner.

As a member of the medical profession, you know that open lines of communication with patients is a cornerstone of your success. Yet for some reason you’re still

In order to make your medical practice run like clockwork, you must streamline the business activities. That being said, here are five easy steps for improving your practice.

As a medical professional it can be difficult for your staff to manage customer service in addition to your countless other duties. Likewise, patients hate being put on hold

A local disaster can strike at any time, and you should be prepared for them to happen. The first step in this regard is to make certain that you