More patients seem to be taking a Trip Advisor approach to choosing their doctors and dentists. Traffic is heavy at online physician review sites that offer patient-reported reviews

Can one cranky patient deep-six your medical career? Probably not, but an unhappy patient who posts a negative review online can take a bite out of your reputation

Smartphones have become a vital healthcare tool; but unsecured text messaging does not meet HIPPA regulations, placing physicians at potentially serious legal and financial risk. That risk prompted

Smartphones have made communication and collaboration between healthcare providers faster, easier and more effective. Consider the following statistics: 80% of physicians use smartphones at work. (mHealth Watch) 43%

The Olympic flame may have been extinguished in Sochi, but the amazing feats of athleticism we witnessed will linger in memory. Athletes don’t achieve Olympic perfection without years

The Department of Health and Human Services (HHS) continues to tweak HIPAA privacy rules. Most recently HHS strengthened patients rights to lab report access by allowing laboratories to

Locking in a secure text messaging service is considered one of this year’s top health IT priorities by medical offices, clinics and healthcare providers. A fast and convenient

Call Forwarding Assurance is one of three new limited-scope services MedConnectUSA has just begun offering to meet the needs of medical offices and healthcare providers that do not

We are pleased to announce the launch of MedConnectUSA’s new Ready Assist medical call answering service. A unified communications platform, Ready Assist features a completely automated answering system