Value added services are not something physicians, dentists or medical clinics typically consider; but the retailization of health care spurred by the Affordable Care Act is changing the

The Affordable Care Act is changing consumer attitudes about health care. As noted in our previous post, consumers are taking a closer look at what they’re getting for

The Affordable Care Act is having an unexpected impact on consumer attitudes about healthcare. In turning the health insurance industry into a retail marketplace, Obamacare is causing consumers

In our previous two posts we’ve been talking about the technology trends that are expected to have the greatest impact on medical offices in the coming year. From

Working in the cloud offers medical practices many advantages but also increases the risk of data theft, as noted in our previous post. In 2014, the growing use

With the growing use of medical electronic records, telemedicine, mobile communication and cloud computing, modern medicine is becoming increasingly dependent on technology. But while technical advancements, particularly greater

As noted in our previous post, outsourcing medical call answering to a competent and reliable professional medical answering service can be a smart way to increase staff efficiency

Every office manager realizes the necessity of delegating work tasks. In today’s modern medical office, there are too many tasks, too much paperwork and never enough time for

In a medical office, the path from calm to chaotic can be fast and furious. An ice storm could shut down highways and prevent key personnel from arriving

Even if your medical office seems to run smoothly most of the time, it may not take much to tip the balance from smooth sailing to chaos. In